Day Pass Program

Weekday support for more paediatric patient families

Family with a sick baby at Ronald McDonald House in Westmead

Day Pass Program for families of patients at The Children’s Hospital at Westmead

Ronald McDonald House Charities Greater Western Sydney has developed the Day Pass Program, in partnership with The Children’s Hospital at Westmead, for the benefit of hospital families.

Paediatric patient families can access our ground floor facilities and support, including a complimentary meal, snacks, and refreshments, away from the clinical hospital environment, between 9:30 am and 3:00 pm weekdays – Monday to Friday.  Our House is in Labyrinth Way, a short 300m walk through the gate at the end of the hospital garden.

Some of the conveniences our Day Pass Program offers within our ground floor and outdoor areas are:

  • Complimentary coffee & light food provided 
  • Quiet spaces away from the hospital
  • Comfortable living area spaces and a massage chair
  • Kitchen facilities to prepare meals or snacks, as well as access to food and refreshments at no cost
  • Gardens and covered outdoor playground
  • Child-friendly spaces for craft, homework, or activities provided by our in-house Learning Centre
  • Friendly staff and volunteers
  • Free wi-fi


All guests of the Day Pass Program must book their visit in advance via the calendar below.

To ensure a smooth check-in experience for you, we ask that you please read our Day Pass Program Guest Agreement here prior to your visit. You will need to agree to these terms upon filling in the registration form when you arrive.

Infectious Diseases

Our highest priority is ensuring the safety of our families, staff, and volunteers.

As a visiting family at the House, agreeing to these responsibilities below will help us ensure we take all necessary steps to protect you, our people, and charity. You will need to:

  1. Comply with all Chapter directives to ensure your safety and the safety of others who stay at our House.
  2. f you have an infectious illness or disease (such as COVID-19, Influenza, RSV, gastroenteritis, norovirus, whopping cough, measles, chicken pox, meningitis, hepatitis, mumps, tuberculosis, impetigo, scabies), please DO NOT attend the House.
  3. If you have any cold or flu-like symptoms such as headache, fever, dry cough, sore throat, body ache, loss of taste, or shortness of breath, please DO NOT attend the House.
  4. Sign in to our visitor management system..
  5. Follow directives of staff and House volunteers.

Make a Difference for Families & Children

Parents don’t know when their children will need medical help. But they should know they can always access the care they need. With your help, we can support them throughout their journey.