Day Pass Program

Respite and comfort away from the hospital

Daytime meals and support

Ronald McDonald House Charities Greater Western Sydney developed the Day Pass Program in partnership with The Children’s Hospital at Westmead (CHW) to extend our support to all families of patients receiving care and treatment at CHW.

Families can access our facilities and programs, away from the clinical hospital environment, daily between 9:30 am and 3:30 pm.

Benefits of the Day Pass Program

Some of the conveniences our Day Pass Program offers within our ground floor and outdoor areas are:

Complimentary coffee & light food provided
Quiet spaces away from the hospital
Comfortable living area spaces and a massage chair
Kitchen facilities to prepare meals or snacks, as well as access to food and refreshments at no cost
Gardens and covered outdoor playground
Child-friendly spaces for craft, homework, or activities provided by our in-house Learning Centre
Friendly staff and volunteers
Free wi-fi

All guests of the Day Pass Program must book their visit in advance via the calendar below.

To ensure a smooth check-in experience, we kindly ask families to review our Day Pass Program Guest Agreement prior to their visit. This agreement must be acknowledged when completing the registration form upon arrival.

Our House is conveniently located at 1 Labyrinth Way, Westmead 2145, accessible via Redbank Rd or a short 300m walk through the gate at the end of Westmead Children’s Hospital children’s garden.

What the Day Pass Program means to families

It offered Samaya a chance to get out of the hospital setting once she was well enough to get out of bed. She enjoyed the outdoors and had a play on the equipment. Being able to get out of the hospital was a much-needed change of scenery and made me feel less isolated. The ability to get out of the hospital setting, even for a short period, did wonders for us, physically and emotionally."

Zita, Samaya's mum

"The Day Pass Program has given us community, a place to relax, meals taken care of, somebody to check in with, somewhere to escape the hustle and bustle of the hospital: a place to let our guard down. While we live locally and aren't staying at the House, our unique story was recognised and we were given the chance to stay for dinners, use the gym facilities, and felt cared for in a way that was helpful to us."

Em

"The Day Pass Program is just amazing. I spent three months in the hospital, and that was my saviour. There's food and people to help, a massage chair, places for siblings, and it is out of the hospital. There are so many reasons it’s vital, especially for carers. Honestly, for my mental health, the Day Pass kept me alive."

Family

"This has been appreciated by our family during very long admissions with our daughter where we haven't been able to do external leave on the weekend. The massage chair is amazing—we love it. The different spaces and homely feel are a welcome break from the hospital walks."

Natalie

If the Day Pass Program has supported your family, we’d love to hear from you! Your feedback will help us improve our programs, enabling us to better support families. You can leave a Google Review or fill out the feedback form below.

Day Pass Program Enquiries or Feedback

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Make a Difference for Families & Children

Parents don’t know when their children will need medical help. But they should know they can always access the care they need. With your help, we can support them throughout their journey.