Ronald McDonald Family Room

A comforting sanctuary for families inside The Children's Hospital at Westmead

Family supported by Ronald McDonald House Charities Greater Western Sydney through the Ronald McDonald House Family Room

Respite and comfort within the hospital

When your child is in the hospital, being close matters. The Ronald McDonald Family Room at The Children’s Hospital at Westmead (CHW) offers a peaceful space for families to rest, recharge, and care for themselves, just moments from their child’s bedside.

Staffed by compassionate volunteers, the Family Room gives vital respite for parents and carers. Research* shows that 87% of families using Ronald McDonald Family Rooms experience improved emotional well-being, and 90% report better rest and physical health.

* Source: Ronald McDonald Family Room Social Return on Investment Report, March 2020

Ronald McDonald Family Room amenities and facilities

Families will have access to:

  • A kitchen stocked with frozen meals and snacks
  • Nap rooms for short breaks and rest
  • A lounge and dining area for relaxation
  • An office space
  • Children’s playground
  • Laundry facilities with a washing machine and dryer
  • A fully accessible bathroom with shower and toilet

Operating Hours and Location

Operating daily from 8:00 am to 5:00 pm, the Ronald McDonald Family Room in Westmead is located at Level 2, Block K at CHW.

Ronald McDonald Family Room at The Children's Hospital at Westmead map

Who can use the Ronald McDonald Family Room in Westmead?

All families with an admitted child at CHW are eligible to use the Family Room. Registration is required upon entry.

If the Ronald McDonald Family Room has supported your family, we’d love to hear from you! Your feedback will help us improve our programs, enabling us to better support families. You can fill out the feedback form below or leave a Google Review.

Make a Difference for Families & Children

Parents don’t know when their children will need medical help. But they should know they can always access the care they need. With your help, we can support them throughout their journey.

Families can stay together, close to their sick child, thanks to Ronald McDonald House Charities Greater Western Sydney

Help keep families together this Christmas

For families with sick kids, being home for the holidays isn't always possible, but with your help, they can still be together, supported and surrounded by care.