How volunteering supports families during the unimaginable

Ronald McDonald House Greater Western Sydney volunteer Caitlyn Portela speaks about how volunteering supports families
Hear from volunteer Caitlyn and Tori's mum Katie on how volunteering supports families at Ronald McDonald House Greater Western Sydney.

Every week, 23‑year‑old volunteer Caitlyn shows up at Ronald McDonald House Westmead ready to help. She arrives with smiles and practical support for families navigating childhood illness and injury and leaves with a full heart.

After a successful application through SEEK, she is now one of 180 volunteers whose compassion and selflessness fuel Ronald McDonald House Greater Western Sydney’s programs and services.

Watch the full clip that aired on Nine News on 22 February 2026:

We are always on the lookout for more volunteers with hearts of gold like Caitlyn as we expand our support in Westmead, Nepean, and Campbelltown. Visit rmhcgws.org.au/volunteer to find out more.

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